Learn how the enhancements introduced in ServiceNow's HR Service Delivery (HRSD) in the Tokyo release reduces complexity, extends self-service capabilities, and drives greater engagement with both managers and employees.
In this webinar, peers learned how the new Manager Hub empowers managers to increase engagement and productivity by allowing them to track key activities across their team, to obtain insights and recommendations, and by providing resources specific to the manager role. The new Employee Journey Designer provides an exceptional employee experience that promotes efficient actions; issue auto-resolution, an AI-powered self-service solution, provides automated resolution of routine HR requests by providing case deflection content to the employee.