This session covered:

• Use of Call Center AI (CCAI) to improve your call center's experience with Virtual Agent and Agent Assist
• How Chronicle, built on Google’s core infrastructure, can ingest massive amounts of telemetry data, normalize it, index it, and correlate it to known threats
• Cybersecurity and securing workloads on GCP using Cloud Armor, Cloud Identity, and Security Command Center
• Modernization of Data and Analytics workloads on GCP using Pub/Sub, Dataflow, BigQuery, Data Catalog, Data Studio, and Looker
• Google Cloud’s Strategic Partnerships that can help you modernize your agency’s infrastructure 
• The future of government technology in the New England region