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Enabling Newer, Easier & More Secure Customer Experiences through AI
New channels create new touchpoints and new opportunities to engage—all while consumer expectations continue to soar.
Nuance is deeply committed to transforming the customer journey into an experience consumers love. Leading organizations worldwide rely on our intelligent offerings to meet and exceed rising consumer expectations—from an ever-growing array of devices, across all channels and touchpoints.
These offerings leverage decades of innovation in speech, natural language, and conversational AI to enable human-like interactions and omni-channel engagements that combine assisted and self-service, whether for customer acquisition or customer care.
During this demo, attendees learned how Nuance solutions are: