Whether you are beginning your ServiceNow journey or looking to improve your skills within your deployment, ServiceNow University provides a wealth of training opportunities that fit your requirements to maximize your success ...

This session will show how agencies can leverage ServiceNow to bring people, data, and workflows together on a highly secure, cloud-based platform. Attendees will see how automation and AI can simplify case intake, accelerate investigations, and improve collaboration both within ...

The Cyber Operational Readiness Assessment (CORA) is crucial for evaluating and enhancing cybersecurity and mission resilience within Defense and Intelligence agencies. Integrating vast volumes of security, risk, and mission data into actionable insights demands ...

In this webinar, attendees discovered how ServiceNow’s tools streamline identity assurance, secure onboarding, privileged access management, and ongoing monitoring for classified environments, while maintaining mission-critical speed.   The session highlighted real-world use cases, a ...

ServiceNow Trainings bring together core skills, while maintaining your agency’s safety, compliance and security requirements in this ever-evolving world of technology. This office hours session covered 6 main topics for navigating the ServiceNow University Platform to empower attendees' ...

Across federal agencies, mission success increasingly depends on providing a seamless customer experience while ensuring the work behind the scenes gets done with accuracy and speed. ServiceNow’s federal CRM empowers agencies to modernize their front ...

Now Assist for Creator is transforming development on the ServiceNow AI Platform by dramatically speeding up common admin and dev activities. This session showcased capabilities like the Build Agent, allowing teams to go from ...

This Low-Code App Engine Innovation Workshop showed how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Attendees learned how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether ...

During this session, we explored how agencies can leverage SPM to respond to changing priorities by continuously aligning their strategies to working investments. Topics included: Strategic Planning, Project Portfolio ...

The Mastering IT Investment Management Workshop brought together public sector professionals to discover how ServiceNow brings intelligence to every corner of business operations.   During this session, we explored Enterprise Architecture and Asset ...