Event Date: April 10, 2019
Hosted By: L.A. Metro & Salesforce
L.A. Metro, one of the 27 transit systems moving L.A. County's 10 million people, combine traditional and modern transportation services, building a strategic model that turned transit into transit accounts and as a result, demonstrated what it really means to "think regionally."
Robin O'Hara, Chief Executive Officer of Transit Access Pass Program at L.A. Metro, discussed the transportation model's design criteria, but also the tolls behind it. This model was made possible by Salesforce Marketing Cloud, Salesforce Service Cloud, and the Salesforce Platform.
This webinar featured:
Robin O'Hara, Chief Executive Officer, Transit Access Pass Program, L.A. Metro
Claire Loesel, Senior Marketing Manager, Public Sector, Salesforce
Bryon Grant, Marketing Cloud Principal Solutions Engineer, Salesforce
Salesforce commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential ROI government organizations may realize by deploying the Salesforce case management solution. The purpose of this study is to provide readers with a framework to evaluate the pote...
Discover why the Salesforce Platform is the fastest way to build, connect, optimize, and deploy every kind of app. That means you can accelerate your digital transformation so you can streamline processes, boost productivity, disrupt your industry, and get closer to your customer than ever before.
Forrester interviewed six customers to determine how using Salesforce Solutions for Government Case Management provides better end user experience, drives cost efficiencies, and empowers mission success.