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Adobe Webcast
Digital Experiences That Put People First
Event Date: December 04, 2018
Hosted By: Adobe, eRepublic & Carahsoft
Hosted By: Adobe, eRepublic & Carahsoft
Ever notice how internet advertisers understand how to move you from interest to action? Why is it the minute you look at shoes, you start to get ads about the shoe you looked at, and ones like it?
Have you ever stopped to think how the same technology could move people with a passive interest in becoming a foster parent into becoming an active applicant for certification? Or how your department can use similar technology to help a non-custodial parent find free community events to attend with their kids on visitation day?
Health and Human Services (HHS) agencies need to consider how to meet their missions with innovative technology that are commonplace in the private sector. They need to go beyond providing straightforward content on their websites, and instead increase the public’s engagement. By providing relevant, personalized, and tailored interactions, agencies can improve client outcomes and community wellness.
Watch the on-demand webinar to learn how digital solutions are empowering HHS agencies to keep pace with evolving needs. Adobe's panel of digital experience experts discussed how HHS agencies can efficiently enroll and involve the people they serve to create a positive engagement and better long-term outcomes.
This session also covered:
- Best practices to create a seamless digital enrollment experience
- How to develop meaningful relationships with users through intuitive and adaptive digital platforms
- The impact a customer’s experience can have on an agency’s reputation
Fill out the form below to view this archived event.
Resources
Case Study
Fifth largest U.S. county improves access to services, streamlines business processes using Adobe Experience Manager solutions.
Second largest U.S airport empowers managers with real-time updates on airport assets using Adobe Experience Manager forms.
Citizens today expect to have control over how and where they consume public-sector services. These digital savvy customers are increasingly seeking access to services in new ways, sometimes skipping the traditional office visit or phone call altogether. Instead, they’re turning to mobile websites...
How Adobe Connect Streamlines Data Management
The State of Hawaii utilizes Adobe Creative Cloud to empower employees to become effective communicators who can create easy-to-understand, visually compelling messages that keep citizen engaged and informed. Read this customer story to discover how various Creative Cloud solutions were utilized to ...
Customer Success Story
Adobe Creative Cloud empowers any employee to become an effective communicator who can create easy-to-understand, visually compelling messages that keep citizens engaged and informed. View this case study to discover how the State of Hawaii is delivering critical messages to the public with memorabl...
E-Book
Every day, thousands of Health and Human Services (HHS) employees work tirelessly to deliver crucial support and benefits to millions of people. These are men and women with one goal - to make a greater impact, more efficiently. But they're often tackling this challenge with outdate technology.
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Today, exceptional digital experiences and seamless interactions are no longer a "nice-to-have" - they're an expectation. That means investing now in the people, processes, and technology to transform public sector experiences - and make your agency more efficient.
Read the guide, Digital Transfo...
Read the guide, Digital Transfo...
A growing number of government workers are operating in the field and away from their desks and the office. They spend most of their time collecting information that can be obtained only in person to support the delivery of mission-critical services. Unfortunately, these mobile fieldworkers often st...
Government agencies are rebuilding their digital experiences with customers and constituents in mind. The 21st Century Integrated Digital Experience Act (IDEA) reinforces these efforts by requiring U.S. federal websites to be more modern, secure, and accessible, and requiring forms and key services ...