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Adobe Webcast
Digital Experiences That Put People First
Event Date: December 04, 2018
Hosted By: Adobe, eRepublic & Carahsoft
Hosted By: Adobe, eRepublic & Carahsoft
Ever notice how internet advertisers understand how to move you from interest to action? Why is it the minute you look at shoes, you start to get ads about the shoe you looked at, and ones like it?
Have you ever stopped to think how the same technology could move people with a passive interest in becoming a foster parent into becoming an active applicant for certification? Or how your department can use similar technology to help a non-custodial parent find free community events to attend with their kids on visitation day?
Health and Human Services (HHS) agencies need to consider how to meet their missions with innovative technology that are commonplace in the private sector. They need to go beyond providing straightforward content on their websites, and instead increase the public’s engagement. By providing relevant, personalized, and tailored interactions, agencies can improve client outcomes and community wellness.
Watch the on-demand webinar to learn how digital solutions are empowering HHS agencies to keep pace with evolving needs. Adobe's panel of digital experience experts discussed how HHS agencies can efficiently enroll and involve the people they serve to create a positive engagement and better long-term outcomes.
This session also covered:
- Best practices to create a seamless digital enrollment experience
- How to develop meaningful relationships with users through intuitive and adaptive digital platforms
- The impact a customer’s experience can have on an agency’s reputation
Fill out the form below to view this archived event.
Resources
Case Study
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Customer Success Story
Customer Success Story
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E-Book
Every day, thousands of Health and Human Services (HHS) employees work tirelessly to deliver crucial support and benefits to millions of people. These are men and women with one goal - to make a greater impact, more efficiently. But they're often tackling this challenge with outdate technology.
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Today, exceptional digital experiences and seamless interactions are no longer a "nice-to-have" - they're an expectation. That means investing now in the people, processes, and technology to transform public sector experiences - and make your agency more efficient.
Read the guide, Digital Transfo...
Read the guide, Digital Transfo...