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Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

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Events

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Adobe Webcast

Delivering Government Solutions in the 21st Century


Event Date: October 09, 2018
Hosted By: Adobe, GovLoop & Carahsoft
Government agencies know they need to modernize, especially when it comes to crafting enhanced customer experience (CX) and creating efficiencies. However, many agencies fail to have a strategy and make a strong business case for digital transformation, and therefore fail to receive buy-in and funding in order to successfully implement and measure those modernization efforts effectively.

In an effort to aid in modernization, the White House released the “Delivering Government Solutions in the 21st Century, Reform Plan and Reorganization Recommendations” outlining areas to be realigned to better serve constituents. In the report, they highlighted many recommendations to realign agencies around missions to better serve their customers. They also called out the need to transition to an electronic government instead of agencies spending billions of dollars on paper-based processes.

Watch the on-demand webinar to hear Adobe experts share tools and strategies for creating a compelling business case to modernize your agency.

Specifically, this session covered:
  • The importance of CX and how the Modernizing Government Technology (MGT) Act and Technology Modernization Fund (TMF) can help agencies fund their innovative CX projects
  • How to overcome the burdensome costs associated with maintaining paper-based processes
  • Specific strategies and tools to get leadership buy-in for these digital transformation efforts including a success measurement strategy

Fill out the form below to view this archived event.


Resources

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Case Study

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Case Study
Use Case – The County of San Diego: Digital Government Experience
Fifth largest U.S. county improves access to services, streamlines business processes using Adobe Experience Manager solutions.
READ MORE >

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Case Study
Use Case – Los Angeles International Airport, Enhancing the Passenger Experience
Second largest U.S airport empowers managers with real-time updates on airport assets using Adobe Experience Manager forms.
READ MORE >

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Case Study
Industry Perspective: Creating an End-to-End Citizen Experience
Citizens today expect to have control over how and where they consume public-sector services. These digital savvy customers are increasingly seeking access to services in new ways, sometimes skipping the traditional office visit or phone call altogether. Instead, they’re turning to mobile websites...
READ MORE >

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Case Study
Adobe Connect Success Story: Memorial Hermann Healthcare System
How Adobe Connect Streamlines Data Management
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E-Book

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E-Book
For the greater good: Improving digital experiences to help Health and Human Services to keep pace with evolving needs
Every day, thousands of Health and Human Services (HHS) employees work tirelessly to deliver crucial support and benefits to millions of people. These are men and women with one goal - to make a greater impact, more efficiently. But they're often tackling this challenge with outdate technology.
<...
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E-Book
Digital Transformation in the Public Sector
Today, exceptional digital experiences and seamless interactions are no longer a "nice-to-have" - they're an expectation. That means investing now in the people, processes, and technology to transform public sector experiences - and make your agency more efficient.
Read the guide, Digital Transfo...
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E-Book
Mobile Fieldwork in Government – Breaking Down What You Need to Know
A growing number of government workers are operating in the field and away from their desks and the office. They spend most of their time collecting information that can be obtained only in person to support the delivery of mission-critical services. Unfortunately, these mobile fieldworkers often st...
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Industry Study

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Industry Study
Delivering Experiences That Count – Global Study Results and Insights on Digital Citizen Services
Adobe and the WPP’s Government and Public Sector Practice conducted research with more than 7,000 citizens in seven countries to understand what drives a positive experience of online public services. Download the report to read the results of this global study on digital citizen services
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Infographic

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Infographic
Infographic - Open the Door to Citizen Self-Service Portals
Citizens are embracing digital self-service. Your agency should too. Citizens are interested in government self-service portals for one very important reason- convenience. Read more to see why agencies should offer self-service...
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Product Brief

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Product Brief
Acrobat DC Product Comparison Matrix
Adobe Document Cloud is a revolutionary way to get work done with documents from anywhere — desktops, mobile, and the web. At the heart of Document Cloud is a completely reimagined Adobe Acrobat DC that provides a consistent experience across devices, and introduces revolutionary new e-signatu...
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