Overview

The economic climate is forcing government organizations to contend with critical and competing demands. Agencies must expand services, stimulate and acceler­ate economic growth, provide better customer service, and comply with privacy and environmental regulations – all while cutting costs and handling an ever grow­ing workload.

Kofax enables government organizations to handle these conflicting needs through the secure, automated, capture enabled processing of documents, helping agencies increase efficiency, reduce costs and paper, improve service, and become leaner and greener.

Process Transparency and Efficiency

Automate the input of information to multiple processes and enable cross-departmental collaboration.

Efficient High-Quality Service to Constituents

Make high quality data available and accelerate commu­nication and service delivery to constituents and businesses.

Cost Reduction and Process Acceleration

Provides automated, capture enabled processing of docu­ments, eliminating manual data entry and search, paper storage, and shipping.

Regulatory Compliance

Trace and audit the acquisition of data from the point of entry, across each touch point, to final archive.

Key Benefits:

  • Fast adoption of regulatory requirements
  • Improved process transparency and efficiency
  • Cost reduction and process acceleration
  • Efficient high-quality service to constituents

Primary Applications:

  • Customer Service
    Improve service quality and efficiency for constituents. Handle inquiries and applications faster and com­municate in a customer-centric way while reducing workload and costs.
  • Case Management and Collaboration
    Enable the efficient exchange of information to accelerate case management processes. Fulfill the needs of constituents more efficiently, contributing to economic recovery and governmental processing excel­lence.
  • Records Management
    Automatically capture, process, and archive high volumes of records and related documents from citizens and businesses in an efficient, integrated, and compliant manner.
  • Invoice Processing
    Increase efficiency and reduce cost and risk by accelerating and streamlining the processing of invoices – including exception and approval handling – in a variety of formats and from widely distributed suppliers.

Products

  • Kofax Intelligent Automation

    Kofax Intelligent Automation leverages machine learning to transform structured and unstructured data into actionable insights, and embedded AI smartly recognizes people, content and context. The result is a powerful “total” workforce comprising digital workers and human talent—without the friction and cost of juggling multiple, disparate point solutions.

  • Kofax Capture

    Optimize the way you capture, process and leverage all types of documents and information across your organization and from virtually any location.

  • Kofax Transformation

    Kofax Transformation™ automates and accelerates document processing, making it possible to reduce labor costs, increase productivity and push document processing speed and accuracy to their optimal states.

  • Kofax TotalAgility®

    Kofax TotalAgility (abbreviated internally only as KTA) is a unified software platform that dramatically transforms and simplifies the business critical First Mile™ of business. The First Mile represents information-intensive interactions a customer, provider or partner has with an organization — interactions like new customer onboarding, claims processing, patient experience, student transcript processing and citizen services. By making these meaningful interactions fast, simple and accurate, TotalAgility sets the stage for enduring and profitable customer relationships.

  • Kofax RPA

    Robotic process automation (RPA) fuels the digital workforce by creating and managing software robots that significantly reduce repetitive and information-intensive tasks that burden your human talent.

  • Financial Process Automation

    Invoice processing and cash management can transform mere efficiency into full-fledged operational excellence. IP/AP automation streamlines end-to-end operations by enabling the ability to capture invoices from virtually anywhere, extract relevant data without human intervention, and at all times gain visibility to the financial processes that support or subvert your agencies success.

  • Kofax SignDoc®

    Integrate electronic signature software into your existing core systems, as well as gain insight from in-depth reporting and monitoring of transactions.

  • Kofax ControlSuite

    Kofax ControlSuite integrates print, capture and output management in a single solution. With Kofax ControlSuite, you'll speed productivity, minimize security breaches and reduce compliance costs, helping your business navigate the challenging landscape of cyber-attacks, privacy regulations and a mobile workforce.

Contracts

Federal

GSA Schedule 70

GS-35F-0119Y
Dec 20, 2011- Dec 19, 2021

SEWP V

NNG15SC03B/NNG15SC27B
May 01, 2015- Apr 30, 2025

ITES-SW

W52P1J-15-D-0008
Mar 03, 2015- Aug 10, 2020
*Additional Option Years Available

State and Local

City of Seattle Contract

0000003265
Jul 11, 2014- Dec 19, 2021

Orange County National IPA Co-Op

MA-017-16010236
Jun 01, 2015- May 31, 2021

Pennsylvania COSTARS-6 IT Software Contract

COSTARS-006-176
Aug 31, 2017- Aug 31, 2021

State of Indiana Contract

0000000000000000000021430
Aug 01, 2017- Jul 31, 2021

Texas DIR-TSO-4288

DIR-TSO-4288
Feb 22, 2019- Feb 21, 2021
*Additional Option Years Available

Education

Massachusetts Higher Education Consortium (MHEC)

MC15-04
Aug 10, 2019- Jun 30, 2022

The Quilt

MSA - 05012019F
Apr 01, 2016- Apr 30, 2022

Events

Resources

  • Kofax Resources
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    Paperwork and the Government Agency

    Business process management technology solutions from Kofax help Government Agencies and Departments increase efficiency, reduce costs and improve citizen satisfaction by automating the First Mile™ of information-intensive interactions. Learn More

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    Choosing the Right Vehicle for Change, Your Technical Guide to Purchase-to-Pay Automation in SAP

    Advanced FPA (Financial Process Automation) capture is the transforming of documents into financial transactions in an ERP target system. It consists of classifying and separating documents, extracting and validating the data from those documents, and connecting that data to either a workflow system or importing it directly into the host ERP application. Learn More

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    Solution Overview: Federal Government

    Kofax enterprise content management platform helps federal agencies of any size overcome paper challenges, automate routine tasks and protect sensitive information while enhancing transparency and collaboration between departments. Learn More

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    Solution Overview: Increase Financial Processing Efficiency through Robotic Process Automation

    Within the financial close process, there are often dozens or even hundreds of minor tasks that need to be performed, and each task is dependent on the completion of prior tasks. This becomes even more challenging when working in a heterogeneous ERP environment within one organization. Kapow enables organizations to make these dependent event chains flow extremely fast, cutting days off the close process, reducing errors and increasing efficiency. Learn More

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    Solution Overview: State and Local Government

    Through a combination of leading process and content management products, industry expertise and proven success, Kofax solutions are uniquely qualified to deliver immediate efficiencies to empower state and local agencies to better serve their citizens today and in the future. Learn More

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    Gartner Report: Critical Capabilities for Robotic Process Automation

    As enterprise architecture and technology innovation leaders look for ways to improve efficiency and integrate legacy systems, RPA continues to grow its footprint. Here, we examine the use cases and critical capabilities that differentiate the products in this market. Learn More

  • Kofax Solution Brief

    Overview: Bringing Efficiency and Success to Federal Missions Through Intelligent Automation

    More than ever, federal agencies want to automate operations to extract more value from existing IT investments and improve workforce productivity. This shift from low-value to high-value work is key to providing better mission outcomes for agencies and better experiences for the constituents they serve. Learn More

  • Kofax Blogs
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    Unleashing the Value of Unstructured Data for Federal Agencies Through Automation

    Robotic process automation (RPA) is beginning to blossom across federal agencies. Many federal leaders now acknowledge the considerable value that comes with automating low-value tasks and empowering their staff to focus on higher-value, more strategic work. Thanks to software robots, data can be validated between systems of record; rote, manual data entry can be automated; and data can flow between applications that are otherwise stove-piped. Learn More

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    Why RPA is Taking Off Across Government

    Robotic process automation (RPA) is a hot topic in the federal technology landscape. Many agencies know that fine-tuning operations and processes alone won’t lead to transformational change. Learn More

  • Kofax Datasheets
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    Kofax ControlSuite for Government

    Kofax ControlSuite integrates print, capture and output management in a single solution. With Kofax ControlSuite, you'll speed productivity, minimize security breaches and reduce compliance costs, helping your business navigate the challenging landscape of cyber-attacks, privacy regulations and a mobile workforce. Learn More

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    Kofax ControlSuite for Healthcare

    Kofax ControlSuite integrates print, capture and output management in a single solution. With Kofax ControlSuite, you'll speed productivity, minimize security breaches and reduce compliance costs, helping your business navigate the challenging landscape of cyber-attacks, privacy regulations and a mobile workforce. Learn More

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    Kofax Transformation Modules

    Kofax Transformation automates the understanding of any document type and the data on those documents for later processing or storage. With the Kofax Capture and Kofax Transformation system for capturing and processing structured, semi-structured and unstructured documents, you can realize a new level of efficiency in your document capture processes and avoid costly integrations. Learn More

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    Kofax TotalAgility

    Kofax TotalAgility® transforms these critical processes of engagement by bringing together your disparate technologies into a modern, mobile-first, omnichannel solution. You’ll develop and deploy intelligent business processes—specialized, highly adaptable, mobile-enabled applications designed for engaging your customers. And you’ll create a seamless, real-time link between your customer-facing systems of engagement and the internal systems of record that run your business. Learn More

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    Kofax Mobile SDK

    The Kofax Mobile Capture™ SDK powers the data capture module of mobile apps to ensure document capture and data extraction work correctly the first time, every time. It controls lighting conditions and camera focus, provides guidance instructions, and auto-captures the document. Learn More

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    Kofax RPA

    Kofax RPA (robotic process automation) is the fastest and most efficient way for you to acquire, enhance and deliver information from virtually any application or data source—including websites, portals, desktop applications and enterprise systems—without any coding. Learn More

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    Kofax MarkView for AP

    Kofax MarkView® for AP automates the AP operations of hundreds of major organizations. The solution provides industry-leading information capture and automates invoice processing and data entry. It includes best practice workflows for discrepancy processing, resolution and accounting details as well as real-time ERP integration, a self-service supplier portal and a real-time dashboard for AP process optimization. Learn More

  • Kofax Videos
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    Power Your Document Processes with RPA

    Most organizations have multiple document processes—but just 25 to 40 percent are automated. And automation is the highest-impact, fastest way to improve customer satisfaction, optimize operations and achieve a sustainable competitive advantage. Watch this 3-minute demo of how a typical document process like invoice processing can be automated with robotic process automation and intelligent OCR. Watch Now

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    Improving the Constituent Journey with Digital Transformation

    Applying for a government program, service or document is a journey for constituents. For government agencies, the goal is to accelerate this journey to a positive result by providing efficient service. Kofax helps reduce errors and accelerates processes to meet—and exceed—those. Watch Now

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    Power Your Document Processes with RPA

    Watch Now

  • Kofax Whitepapers
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    Dynamic, Real-Time Mobile Engagement

    Kofax combines information capture, process management, analytics, collaboration and mobile capabilities to simplify and streamline real-time, information-intensive interactions by providing an essential link between systems of engagement (the way organizations interact with users) and systems of record (backbone systems that run most businesses such as ERP, ECM, BPM, CRM, etc.). Learn More

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    Go Digital for Constituent Satisfaction

    Digital transformation is fundamentally reshaping government agencies, driven by constituents’ expectations for ease-of-use, the cost of manual processes, and evolving regulatory requirements that necessitate improved tools to ensure compliance. Digital processes are now a key topic for government agencies as they recognize the many benefits, both for constituents and agencies. Learn More

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    10 Must-Haves for Web Data Extraction and Transformation

    To extract data from various internal and external sources is often a time-consuming process which involves either cutting and pasting data, using web scraping tools, developing custom homegrown scripts, or relying on applications that simply record a user’s actions. None of these approaches can compete with the pace and ever-changing requirements of business. Over time, there will be an increased demand for quantity and quality of information. Learn More

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    The Ultimate Guide to Choosing the Right Robotic Process Automation Solution

    With more and more organizations realizing the value of RPA, it’s up to you to choose the right solution for your business. Ask hard questions of your vendors, and look out for the eight “gotchas” that inexperienced vendors might not reveal. Your RPA solution needs to help your business, not hinder it. You want a solution that offers scalability, speed, reliability, ease of use, intelligence, flexibility, great design, enterprise-class capabilities and expandability. Learn More

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    Processing Invoices in the Cloud or On Premises - Pros and Cons

    While many competing vendors are abandoning their traditional software products in favor of cloud-based solutions, there are balanced arguments for both deployment models – the local control and security possible with an on-premises solution, versus the reduced management allowed by the cloud. As a result, Kofax has a development strategy to support and enhance both deployment options to provide companies with real choice for the long term. Learn More

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    Go Digital for Constituent Satisfaction

    As technology hurtles forward with exponential advances, citizens have begun to take quality digital interactions in the private sector for granted. While governments understand that digital transformation is critical for providing better constituent service, they face technical and cultural challenges that make it difficult to know where to begin. Learn More


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