The economic climate is forcing government organizations to contend with critical and competing demands. Agencies must expand services, stimulate and accelerate economic growth, provide better customer service, and comply with privacy and environmental regulations – all while cutting costs and handling an ever growing workload.
Kofax enables government organizations to handle these conflicting needs through the secure, automated, capture enabled processing of documents, helping agencies increase efficiency, reduce costs and paper, improve service, and become leaner and greener.
Process Transparency and Efficiency
Automate the input of information to multiple processes and enable cross-departmental collaboration.
Efficient High-Quality Service to Constituents
Make high quality data available and accelerate communication and service delivery to constituents and businesses.
Cost Reduction and Process Acceleration
Provides automated, capture enabled processing of documents, eliminating manual data entry and search, paper storage, and shipping.
Trace and audit the acquisition of data from the point of entry, across each touch point, to final archive.
- Fast adoption of regulatory requirements
- Improved process transparency and efficiency
- Cost reduction and process acceleration
- Efficient high-quality service to constituents
- Customer Service
Improve service quality and efficiency for constituents. Handle inquiries and applications faster and communicate in a customer-centric way while reducing workload and costs.
- Case Management and Collaboration
Enable the efficient exchange of information to accelerate case management processes. Fulfill the needs of constituents more efficiently, contributing to economic recovery and governmental processing excellence.
- Records Management
Automatically capture, process, and archive high volumes of records and related documents from citizens and businesses in an efficient, integrated, and compliant manner.
- Invoice Processing
Increase efficiency and reduce cost and risk by accelerating and streamlining the processing of invoices – including exception and approval handling – in a variety of formats and from widely distributed suppliers.