Granicus COVID-19 Resources

Resource Hub

The coronavirus pandemic is putting new demands on governments everywhere. To help you make sense of this new reality, we’ve compiled COVID-19 resources on pressing topics — from best practices in communications to public meetings and more.

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Crisis Communications Plan Checklist: Steps to Effectively Plan for an Emergency

For many, emergency communications can be a daunting concept. When we think of emergency communications, it’s easy to think of chaos or an uncontrolled environment. But the truth is, it is possible to execute a strong communications plan in a crisis if the right foundation is laid ahead of time. The following checklist highlights some recommendations for developing and executing a well-rounded communications strategy in the face of any disaster scenario.


Gov Communicators Need to Connect With Isolated Residents, Say Researchers

More and more Americans are in voluntary self-isolation, practicing recommended social distancing guidelines in response to the COVID-19 pandemic. Unfortunately, many people in isolation — especially quarantine — experience significant stress…

1 Case Confirmed: How City of Berkeley Mobilized With COVID-19 Communications

California was the first state in the U.S. to see a patient test positive for coronavirus due to community spread. At the City of Berkeley, the communications team found themselves in a position many government leaders are facing: they needed to communicate about coronavirus quickly, accurately, and effectively…

[COVID-19 POLL] How Have You Communicated With Your Community?

Misinformation surrounding COVID-19 seems to be spreading much like the virus. As a government communicator, it’s your job to filter through the noise, stay up to date, and provide the information your community needs to stay safe. And with limited resources too…

Want Help With COVID-19? Join govCommunity

We at Granicus have heard from hundreds of government communicators looking for tips, use cases, and best practices on managing the COVID-19 crisis…

Granicus Releases Free Website Tools to Help Agencies Combat COVID-19 Misinformation

At Granicus, each one of our employees stands behind our local, state, and federal government leaders during this public health crisis as you fight this battle from the front lines. We are incredibly pleased to lend our support, our hearts, and our technology solutions to this battle…

3 Ways Governments Can Combat Misinformation During COVID-19

The rapid growth of confirmed COVID-19 cases in the U.S. is causing greater uncertainty and fear among the public. As the coronavirus spreads, so too has false and malicious content — putting many governments in an uphill battle to connect people with the truth they need…

[COVID-19 FAQ] What Should I Tell Short-Term Rental Operators

While there may be less demand for short-term rentals during the COVID-19 pandemic, many hosts are still renting STRs to guests. This may be illegal in places where government leaders have suspended STR ordinances amid the crisis or residents have been ordered to remain home…

Responding to COVID-19, This State Agency Quickly Launched a Popular Digital Service

As many government agencies shut their office doors in response to the coronavirus pandemic, some are opening portals — online portals — for residents to request and receive government services while limiting the spread of COVID-19.

With Digital Services, This City Is Open for Business During COVID

COVID-19 is impacting government work everywhere. It’s also raising important questions, such as: How can residents request and receive government services when in-person interactions are not only discouraged but potentially dangerous?

COVID-19 Toolkit

Free Tools to Keep Your Community Informed on COVID-19

In this time of uncertainty, communities are turning to their government officials and public leaders for real truth, real answers, and real help. Your community needs credible and reliable information regarding the COVID-19 pandemic. They need to stay current with the information that matters to them and that they need most: local, regional, and national alerts, announcements, guidance, new support services, and notifications as conditions change.

View our Toolkit Here