Social Service agencies face the constant challenge of providing benefits and payments promptly in order to meet program standards and beneficiaries' expectations while also promoting program integrity.
When employment and income information is not readily available, agencies often resort to costly and time-consuming manual verification processes or look to public data to conduct their benefits determinations. But this potentially outdated data can delay application reviews, eligibility decisions, and renewal processes, which may lead to increased administrative burdens, and negatively impact the speed of benefit delivery for eligible recipients.
Social Service Verification, powered by The Work Number database revolutionizes eligibility verifications for government agencies. This solution provides credentialed verifiers with instant access to the country’s largest and industry leading, consolidated., commercial source of employment information, with data contributed directly by participating employers and payroll providers.
Currently, the U.S. Department of Housing and Urban Development (HUD) mandates that PHAs verify income both before and after move-in using public data sources, which may contain outdated information. These requirements can hinder PHAs' ability to efficiently manage their programs and provide timely support to eligible individuals in need.
The Work Number database can help, as a HUD identified Level 5 verification source,¹ Equifax's Social Service Verification (SSV) solution gives your PHA access to current employment data - as of the last time payroll was processed by a contributing employer or payroll provider - to help optimize your eligibility determinations and recertification processes.
In order to comply with federal program guidelines, enroll participants, monitor the success of sponsored training programs, and receive continued funding, workforce programs must gauge participants' progress. As part of this process it is imperative to verify participants' employment information amongst other data points.
Income and employment data from The Work Number helps verify employment information which can provide useful insights on an applicant which can help you develop a tailored reemployment plan. The Work Number® includes current and historical employment information from over four million payroll providers nationwide — spanning from Fortune 500 companies to small regional and local employers.
Workforce programs spend a lot of time reaching out to participants via surveys, often with a low response rate, to better understand how the beneficiaries are doing. Whether this be validating up-to-date contact information, expediting decisions, or improving various processes, Equifax has solutions to help automate and improve verifications.