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(formerly BasicGov)

The only true cloud permitting and licensing solution for state and local governments.

Trusted by dozens of government agencies, Clariti’s true cloud government software solution expedites workflow processes to grant permits and licenses with revolutionized transparency, ease of use and efficiency. Experience a truly modern, digital government with the only commercial off-the-shelf (COTS), cloud-based government solution hosted on the Salesforce platform. With the security and familiarity of the world’s most trusted cloud platform, you'll never be stumped by downtime, configuration or compatibility issues. Automate and streamline your operations to save money, meet application demands, satisfy regulatory compliance, and achieve remarkable results.


  • Adaptability

    Adapt and scale with regulations and changes in demand. Sudden surges in license applications or regulatory change will no longer result in lengthy processing delays or disgruntled citizens - your agency can adapt and scale with ease.

  • Transparency

    A cloud solution provides access to accurate, reliable information anytime, anywhere; encourages citizen and business engagement; and facilitates sharing and collaboration across departments and agencies.

  • Innovation

    Modernize operations, reduce costs, mobilize workers and improve communication services through automation on an innovative global platform. A future-proof solution ensures your agency is well equipped to exceed citizen expectations.

  • Efficiency

    Automate and streamline processes to significantly improve your agency’s performance, productivity and quality of service. And with no disruptive on-premise system upgrades and downtime, you can guarantee continuity of the services that you provide.

Users can create, capture and securely store all types of documents (i.e. certificates, licenses, regulations, tickets/citations/legal orders, operations guide, payments, invoices, etc.) streamlining the licensing and/or inspections process by easily collaborating among staff and between agencies to save time, paper, and storage cost. Government agencies and departments can increase productivity through the use of a single application by automatically routing documents for reviews and approvals.

Additionally, information sharing is improved by capturing and reviewing investigations, integrating with other systems (i.e. GIS), backend systems, and public websites, providing a 360-degree view of all information and interactions.


Community Development

  • Building Permits

    Provide your citizens, contractors and departments with an integrated platform that simplifies complex building permit processes and development projects and offers 24/7 self-serve capabilities.

  • Planning & Zoning Applications

    Effectively manage planning and zoning applications with transparency to better your community and fast-track permits.

  • Mechanical Equipment Permits

    From elevators to amusement rides, ensure that the millions of pieces of mechanical equipment remain safe by automating critical permitting functions.

Economic Growth

  • Professional Licensing

    Simplify the process for applicants to qualify and maintain good standing in their profession with a true multi-tenant cloud architecture.

  • Business Licensing

    Stimulate your local economy and shorten lengthy processing times for business licenses with online applications and fee payments, and automatic renewal notifications.

  • Contractor & Trade Licensing

    Streamline licensing processes for contractors and trades workers with an efficient online system that supports all certification models - from traditional Journeymen and Apprentice models to more modern academic qualification path to licensure.

Public Safety

  • COVID-19 Inspections

    Quickly adapt to and act on new COVID-19 health and safety guidelines with Clariti’s SafeStart - a packaged solution that can be implemented in under two weeks.

  • Liquor Licensing

    Simplify the complexities of alcohol beverage licensing with an advanced data model that provides a 360°view of all those involved - owners, employees, and licensed establishments.

  • Food Preparation & Server Licenses

    Stay ahead of mounting license submissions, inspections, and shifting government regulations for industries and services; prevent public health and safety risks with a trusted solution to seamlessly manage food preparation and serving licenses.

  • Environmental Permits

    Streamline the extensive data collection, workflows and document creation required for environmental permitting, and save considerable time and resources over a permit’s lengthy lifetime.

  • Health Facility Permits

    Maintain critical permits and licenses for Health & Human Service facilities with a comprehensive permitting and licensing solution.


The Clariti solution is hosted on the Salesforce Force.com cloud platform. Clariti’s commercial off-the-shelf (COTS) solution features all the elements needed to deliver government cloud applications with the Salesforce portal and Salesforce platform as the underlying infrastructure.

Salesforce is the enterprise cloud computing leader dedicated to helping companies and government agencies transform into connected organizations through social and mobile technologies. The company’s trusted cloud platform is creating a connected government experience for over 1,000 government agencies including all federal cabinet government agencies and the majority of US States. With the world’s leading cloud platform, Salesforce is freeing government data from legacy systems, empowering citizens and connecting agencies to administer government in powerful new ways.


  • Gartner

    Clariti, formerly BasicGov, was listed as a “Gartner Cool Vendor for Public Sector” in 2014 - one of only 4 companies to receive the award.

  • GovTech

    Clariti (formerly BasicGov) was named to the GovTech Top 10 International Companies in 2019. This list highlights industry leaders in the civic tech space; specifically, the international 10 list recognizes companies outside of the US focused on, making a difference in, and selling to state and local government agencies across the United States.


For additional security requirements, Clariti can be made available on the Salesforce Government cloud. The Salesforce Government Cloud is a portion of Salesforce’s multi-tenant public cloud infrastructure, specifically partitioned for use by Federal, state, and local government agencies, including the U.S. Department of Defense, as well as the community of government contractors and Federally Funded Research and Development Centers (FFRDCs). To learn more, please visit: www.salesforce.com/solutions/industries/government/compliance/



GSA Multiple Award Schedule (MAS)

Dec 20, 2011- Dec 19, 2026


May 01, 2015- Apr 30, 2025

State and Local


Aug 28, 2012- Dec 19, 2026

City of Seattle Contract

Jul 11, 2014- Dec 19, 2021

Department of General Services PA - Symantec

May 01, 2009- Dec 19, 2021

Educational Software Solutions and Services - OMNIA Partners, Public Sector

Feb 27, 2020- Apr 30, 2023
*Additional Option Years Available

NASPO ValuePoint

Oct 14, 2016- Sep 15, 2026

National Cooperative Purchasing Alliance (NCPA)

Apr 11, 2016- Nov 30, 2021

OH STS 0119Y

May 31, 2012- Dec 19, 2021

Oklahoma DIR Contract # SW1056A

Feb 22, 2019- Feb 21, 2022
*Additional Option Years Available

Pennsylvania COSTARS-6 IT Software Contract

Aug 31, 2017- Aug 31, 2022

State of Indiana Contract

Aug 01, 2017- Dec 19, 2021
*Additional Option Years Available

State of New Mexico Contract

Aug 01, 2017- Dec 31, 2022

Texas DIR-TSO-4288

Feb 22, 2019- Feb 21, 2023
*Additional Option Years Available


Illinois Learning Technology Purchase Program (ILTPP)

May 20, 2019- Mar 01, 2022

Massachusetts Higher Education Consortium (MHEC)

Aug 10, 2019- Jun 30, 2022


Oct 20, 2015- Sep 03, 2025


May 02, 2014- Dec 19, 2021


Customer Success Story

For over a decade, the City of Sterling and Clariti have worked closely together to fast-track community development with a simple, intuitive online permitting platform.

Amid a development boom, the State of Massachusetts relies on Clariti to keep up with ever-accelerating growth, and to ensure satisfaction between citizens and civil servants.

The State of Ohio Department of Commerce uses Clariti’s built-in licensing functionality to support all professional licensing needs for the State’s citizens.

The State of Michigan Liquor Division depends on Clariti’s built-in functionalities to carry out daily licensing operations, and to ensure compliance with state requirements.