CareAR is the augmented reality support platform for ServiceNow enabled enterprises providing greater operational efficiencies, customer outcomes, and safety.
CareAR extends the ServiceNow digital workflow with visual AR support allowing remote agents or experts to provide assistance and guidance using a suite of digital tools via desktop, mobile, and smart glass devices, as if they were there in person.
Additionally, based on permission, CareAR can capture content of images and recordings during service sessions, which is saved in the originating case, incident, or work order. This eliminates a series of steps in order to enhance knowledge transfer and ensure proof of work completion or compliance.
Includes the ability to take 1-click snapshot of an ongoing session with annotations and push it multiple external sources using backend platform
Enables easy access to Contacts on the device to send Guest invite via Email or SMS