ServiceNow's DCOS Resources
Check out the following resources to learn more about ServiceNow's solutions.
Unauthorized software … painful compliance
audits … long fulfillment times … limited visibility … unaccountability ... if
these issues sound familiar, you are not alone. These are real challenges faced
by many organizations - with serious consequences if not properly addressed.
ServiceNow helps by providing greater control and visibility of your
IT is responsible for
enabling the enterprise with technology to make it agile and innovative. Yet
IT’s time is often consumed with maintaining legacy applications and
technologies no longer suited to the requirements of executive management or
end users. Executive management wants to consolidate the technology
infrastructure, drive enterprise efficiency, and find ways to innovate for
competitive advantage. End users expect a modern, consumerized IT experience
that includes self-service, social collaboration, and mobility. To meet these
needs, IT has legacy applications, both custom-built and packaged, which are
now outdated, inadequate, and expensive to maintain. So instead of driving
enterprise agility and innovation, IT finds itself expending its valuable resources
and efforts just to maintain this unsatisfactory, challenging infrastructure.
Offer all your defined business and technical
services and harness the power of employee self-service and automation through
a flexible storefront of service offerings with the ServiceNow Service Catalog
& Request Management Application. Using configurable ServiceNow workflow,
you can provide a friendly, personalized user experience to capture data,
collect approvals, automate requests, and leverage the benefits of operating in
one platform to deliver value to the business.
The ServiceNow Project Managemetn Application delivers a versatile, scalable approach to managing projects and resources across the enterprise. By tracking and managing all projects and ITIL processes (including incident, problem, and change) from a unified ServiceNow platform, you to eliminate unnecessary project overhead of reentering information from disparate systems and allows employees to manage tasks all in one place.