Imagine an innovative towing ecosystem that not only ensures swift and efficient vehicle recovery, but also keeps more tow operators on the road and more law enforcement protecting the community. The solution is AutoReturn’s cutting-edge technology platform, coupled with our paralleled towing industry expertise. AutoReturn disrupted a legacy system of outdated, analog systems and revolutionizes the towing industry into a seamlessly integrated ecosystem that benefits law enforcement agencies, tow operators, and vehicle owners. We have built a system that is optimized to maximize the utilization of resources, ultimately leading to improved safety on the roads, reducing secondary crashing—all while saving officers’ and dispatchers’ time. Our product significantly improves safety of the community by ensuring vehicles that pose a danger, such as illegally parked or abandoned vehicles are promptly removed from the streets.
Here are some additional ways AutoReturn’s products benefit the public sector market:
Single Technology Platform
A constantly evolving, in-house cloud-based software as a service (SaaS) technology platform solely focused on the intricacies and unique characteristics of managing law-enforcement-initiated tow requests.
Faster Response Times, Safer Roadways
Geography-based dispatching decreases crash scene response times to 12-minutes on average and reduces secondary crashes. AutoReturn's system selects the zone based LTP (Licensed Tow Provider) for that particular zone, providing a major decrease in wait times.
Efficient and Effective, Automated Dispatching
Streamlines communication among dispatchers, law enforcement officers, and towers while decreasing radio and telephone traffic.
Smart Technology, Smart Community
Integrates with existing systems, provides real-time reporting, and reduces human effort and error by eliminating manual processes.
Seamless, Optimized Towing Fleet
Authorized tow providers to create an optimized virtual fleet that delivers the highest quality service possible and shows tow truck locations in real time.
Better Customer Experience
Multiple 24/7/365 dispatch command centers, with built-in technology, communication, and trained personnel to ensure redundancy and quick response times. Additionally, we offer increased tow process transparency, live customer service, and a public-facing website for quick vehicle location by citizens, owners, lienholders, and insurance providers.
Dedicated Customer Success Team
Post-implementation, we provide our customers operational excellence and continued success.
Continued Product Evolution
We ensure enhanced security, improved web-based and mobile-app performance, address technical challenges, and meet customer needs.