Accela Government Software

Accela provides a platform of cloud-based software to governments of all sizes worldwide. The Accela Civic Platform includes solutions and mobile apps to cost-effectively manage critical enterprise functions and foster greater citizen engagement. From asset, land and legislative management to licensing, finance, environmental health and more, Accela's software drives efficiency for over 2,200 governments worldwide. More than 80% of America's 50 largest cities have implemented at least one of Accela's many solutions.


  • Land Management

    Facilitate the regulatory activities for use and development of land resources within your jurisdiction.

  • Licensing

    Regulate occupational and operational activity that requires registration, accreditation and renewal.

  • Asset

    Manage inventory, service requests, work orders, condition assessments and maintenance of infrastructure assets.

  • Citizen Relationship Management

    Simplify community engagement and empower citizens to report issues with a 24/7 web portal.

  • Environmental Health

    Promote and enforce the health, safety and quality of life in your community.

  • Finance and Administration

    Fuel fast, accurate work with cloud-based solutions to automate finance, utility billing, HR, property tax and payroll tasks.

  • Right of Way Management

    Offer visibility and real-time insight into street projects and activities that occur within the public right of way.

  • Utility Billing

    Leverage a straightforward and flexible utility and billing system that provides online bill payment for local governments and utility districts


Accela Contract Guide banner



Mar 31, 2021- Mar 30, 2026

GSA Multiple Award Schedule (MAS)

Dec 20, 2011- Dec 19, 2026


May 01, 2015- Apr 30, 2025


Aug 31, 2020- Aug 30, 2025
*Additional Option Years Available

State and Local


Aug 28, 2012- Dec 19, 2026

City of Seattle Contract

Jul 11, 2014- Dec 19, 2021

Department of General Services PA - Symantec

May 01, 2009- Dec 19, 2021

E&I Cloud and Managed Solutions

Apr 01, 2021- Mar 31, 2026

Educational Software Solutions and Services - OMNIA Partners, Public Sector

Feb 27, 2020- Apr 30, 2023
*Additional Option Years Available

Fairfax County IT Hardware, Software, & Services

Oct 04, 2015- Dec 04, 2023

Maryland Master Contract (COTS)

Oct 01, 2012- Sep 30, 2027

NASPO ValuePoint

Oct 14, 2016- Sep 15, 2026

National Cooperative Purchasing Alliance (NCPA)

Apr 11, 2016- Nov 30, 2021

OH STS 0119Y

May 31, 2012- Dec 19, 2021

Oklahoma DIR Contract # SW1056A

Feb 22, 2019- Feb 21, 2022
*Additional Option Years Available

Pennsylvania COSTARS-6 IT Software Contract

Aug 31, 2017- Aug 31, 2022

State of Indiana Contract

Aug 01, 2017- Dec 19, 2021
*Additional Option Years Available

State of New Mexico Contract

Aug 01, 2017- Dec 31, 2022

Texas DIR-TSO-4288

Feb 22, 2019- Feb 21, 2023
*Additional Option Years Available


Illinois Learning Technology Purchase Program (ILTPP)

May 20, 2019- Mar 01, 2022

Massachusetts Higher Education Consortium (MHEC)

Aug 10, 2019- Jun 30, 2022


Oct 20, 2015- Sep 03, 2025


May 02, 2014- Dec 19, 2021

Service Partners

Byrne Software logo

Byrne Software Technologies, Inc.
Since 1985, Byrne Software Technologies, Inc. has specialized in business and technology enabled solutions recognized for providing sustainable value for customers and stakeholders. As an Accela Gold Certified Professional Services Partner, Byrne Software Technologies, Inc. offers superior service before, during, and after the project is complete. Our Accela bronze certified implementation specialists, certified project managers, as well as highly specialized skilled staff in configuration, scripting, development, and training will ensure a successful Accela implementation that will be on time and on budget.

View the Byrne Software Technologies Overview Here >>


Three Keys to Transforming Alcoholic Beverage Licensing

November 20, 2019

Alcoholic beverage control departments protect public safety while facilitating key economic interests such as dining, entertainment and tourism. Despite the vital role ABC departments play, too often the tools and technology used to administer liquor licenses lag behind the times, leading to delays in issuing licenses, less than optimal workflows and a poor citizen experience.

Last Call: Why It’s “Prime Time” for Alcoholic Beverage Control Regulation

April 22, 2015

State by state, differences abound for citizens’ ability to buy alcohol in grocery stores vs. liquor stores, and on Sunday vs. any day. Questions linger even within restaurants and bars: What time constitutes “last call,” and is it consistent across county and state lines?


Archived Events


Latest News

Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced it has been named the 2019 Partner of the Year by Accela, the leading provider of cloud-based solutions for ...
Carahsoft Technology Corp., the trusted government IT solutions provider, is proud to host the sixth annual Citizen Engagement Seminar . This one-day event will highlight best practices and strategies ...
Tiffany Goddard, a citizen engagement specialist at Carahsoft, has outlined how government organizations and citizens can work together to aid in public safety functions.Goddard wrote in a blog post ...



See why modern fire departments are turning to technology solutions that are easy to deploy, use, and maintain to streamline their most time-consuming tasks.

Digitizing workflows and the logistics behind planning and building applications has the power to seed new opportunities for local governments to create a higher quality of life for residents. Here are four of the larger benefits that are supported by a modern and effective set of digital tools.

Case Study

Moreno Valley, California needed to update fire inspection processes in wake of community rapid growth and an increase in wildfires. Accela software provided the Moreno County Fire Department with improvements all-around, from greater ability to access data in the GIS system, to performing inspectio...

The City of Oakland needed to reduce reliance on paper processes and improve inspection data. A modernized initiative and customized experience for the fire department helped eliminate the uncertainty surrounding property lines and assigning violations with GIS mapping of parcel boundaries that were...

Learn how Accela Environmental Health cloud solution helped San Luis Obispo County transition IT services to cloud hosting and reduce time, labor, and financial investment.

Customer Success Story

Accela Customer Success Story
Community development at Manatee County, Florida was transformed by Accela software, according to their Director of Building and Development Services. Watch this video to learn more about what he considers to be a market leading platform and partner for governments.

Accela Customer Success Story
Tennessee faces the challenge of modernizing operations to eliminate a paper-based licensing process. With help from Accela Alcoholic Beverage Control, the state of Tennessee realized cost savings from eliminating five regional offices, provided faster turnaround times on applications, increased emp...


Accela Permitting automates and accelerates the permitting process for contractors and residents by moving business processes online. Electronic Document Review, and Accela's mobile apps for inspectors and contractors, speed the permitting process and improve efficiency.


Discover the steps to elevate your process through back office data management, workflow automation, mobile integration, and public-facing, self-service portal.

Keep community development projects on time and on budget.