Transcription and Closed Captioning Services

3Play Media delivers competitively priced transcripts and closed captions to more than 200 customers. Our U.S.-based workforce and rigorous standards yield more than 99% accuracy, even in cases of poor audio quality, multiple speakers, difficult content, or accents. Unlike traditional transcripts, our transcripts are time-synchronized word for word. This means that every word is linked back to a precise point in your media. We use this time-text data to create closed captions and subtitles in many different formats and languages.

We also develop interactive web-based applications that empower users to search video down to the spoken word and clip sections of video simply by highlighting the text. These capabilities can all be accessed through our flexible APIs, a secure online account system, and partner platforms that have integrated our tools and services.

  • Accuracy and Quality
    Without exception, all work is done in the U.S. by native English speakers capable of accurately capturing the cultural and linguistic nuances. We have a staff of more than 300 transcriptionists, which gives us the flexibility to assign complex content to transcriptionists with a discipline-specific expertise or a familiarity with a certain accent. Accuracy and quality are further improved by our ability to preload keywords, content-specific terms, and project-specific instructions for every file. Your transcripts also undergo a stringent, multi-step quality assurance process, ensuring that the quality is as good as or better than manual transcription or court stenography.
  • Transcript Editing
    After your content has been transcribed, you can log into your account and freely edit your transcripts and captions. The editing interface includes a media player that is linked to your transcript word-to-word. This lets you click on any word in the transcript to play the video (or audio) from that exact point. Any changes that you make instantly propagate to all output files and there is no need to reprocess your files. You can also use the find & replace tool to change the spelling of a word or make redactions throughout an entire transcript.
  • Flexible Workflow
    You can use our APIs to create a fully automated workflow or use the account system, which provides many upload/download options and supports 237 different media formats. Also, we are directly integrated with many of the leading video platforms and lecture capture systems.

3Play Media Services include:

  • Transcription services
  • Closed captioning and subtitling services
  • Interactive transcripts
  • Video search tools
  • Web-based Account System
  • Integrated with leading video platforms
  • Flexible workflow and APIs
  • Secure and private

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