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Overview

Contact Center Technology

3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for ServiceNow’s various service management offerings including ITSM, CSM, HR. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transformation by improving CX, organizational efficiency and reporting insights using CTI, IVR, ACD, call recording, screen-pop, text-to-speech, IVR analytics, ServiceNow integrated reporting, and much more. 3CLogic is a ServiceNow Silver Technology Partner.

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