Salesforce Customer 360 Reshapes Inter-Agency Collaboration
Discover How the FDIC and USDA-Rural Development Transformed Congressional Interactions
At a time when the Federal Government faces the challenge of achieving mission objectives with limited resources, inter-agency collaboration becomes critical for maximizing operational efficiencies. The Federal Deposit Insurance Corporation (FDIC) and the U.S. Department of Agriculture-Rural Development (USDA-RD) have set a new standard for cross-agency engagement by leveraging Salesforce Customer 360.
Access the Salesforce case study resources to discover how the USDA-RD and the FDIC modernize and streamline the delivery of mission-critical data to Congress by adopting the Customer 360 Platform. Explore how Salesforce can help your agency promote collaboration among other departments, personalize engagement strategies and enable real-time data sharing.
Data-Fueled Service Delivery at USDA
Natalie Alms, Staff Writer, at Nextgov/FCW, moderates this program as they dive deeper into data initiatives with subject matter experts at USDA
A New Day at USDA
Nextgov/FCW interviewed USDA Chief Information Officer (CIO) Gary Washington in early July. Washington is responsible for overseeing the USDA's information technology and plays a crucial role in shaping the department's IT strategies and initiatives.
A Closer Look at The FDIC and USDA-RD Partnership
The FDIC and USDA have established a model of inter-agency collaboration, showcasing the potential for government agencies to achieve more with fewer resources.
Fill Out the Form and Access the Case Studies to learn how the USDA-RD and the FDIC utilized Salesforce Customer 360 to create strategies, overcome challenges and establish partnerships to drive innovation and embrace collaboration.