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FCW Summit: Customer-Centric Experiences are Critical for Federal Digital Transformation

Atlassian Explores How to Achieve IT Modernization through Customer Experience Enhancement

Government agencies struggle to evolve their IT modernization efforts into a successful digital transformation plan. To progress from modernization to transformation, the Federal government must deliver services that are focused on the end user and create improved customer experiences.

Atlassian, a leader in team collaboration software like Jira, Confluence and Trello that help teams organize, discuss, and complete shared work, joined the FCW Summit to discuss how Federal agencies can achieve digital transformation with customer-centric experiences. Learn how Atlassian helps agencies deliver quick, efficient, and accessible cloud services to customers while eliminating fraud.

Download the FCW IT Modernization article to learn more about:

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  • Evolving IT Modernization into Digital Transformation
  • Prioritizing Customer-Centric Experiences
  • How to Understand the User Journey

Fill out the form to access Atlassian's resource and learn more about customer experience enhancement!