Public sector agencies are rapidly adopting generative AI (GenAI) to modernize data management, improve citizen services and streamline operations. However, many agencies rely on outdated information, disconnected systems and manual processes that slow decision-making and limit the effectiveness of key initiatives. This fragmented data landscape makes it difficult to access and integrate the comprehensive data that large language models (LLMs) require to generate accurate and unbiased outputs. GenAI is a powerful tool that helps overcome these challenges and improves how agencies interact with citizens, manage data and operate internally.

 

During this webinar, Informatica explored how GenAI is revolutionizing the public sector’s approach to data by: