The PruTech Housing Management Solution was a secure, cloud-based application built on Salesforce that modernized affordable housing operations through a single, centralized platform. This session explored how unifying property management, housing search, lotteries and waitlist administration streamlined processes and improved coordination across housing authorities, property owners and applicants. It also highlighted how automation enhanced transparency, fairness and compliance, while advanced search capabilities and real-time notifications expanded access to housing opportunities and reduced administrative burden.