Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
While all agencies are committed to rebuilding customer experience (CX) — and trust — in the 21st century, High Impact Service Providers, or HISPs, are the agencies leading the design and implementation of CX initiatives due to the scale and critical nature of their public-facing services.
Attendees tuned in on May 15th to better understand:
The government's CX efforts that are underway
The definition of HISP, key players, and funding available
Defining HISP equivalent for defense, system integrators, state and local, and higher education organizations
Winning use cases and resources
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As the amount of data has increased and become less structured, organizations turned to the concept of a data lake, which accommodates the unstructured and semi-structured data and lets organizations run advanced analytics.
Read the Databricks Innovation in Government MultiCloud Expert Edition eBook to learn how to combine structured and unstructured data in a lakehouse to lay foundation for AI and machine learning.
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