ServiceNow’s digital health platform is driving the modernization of government health agencies’ health service and program delivery. In this session, attendees discovered how a digital health platform can build a supporting ecosystem that advances the way that public sector critical care programs are delivered. Attendees learned the role that GenAI has in helping address barriers to efficient health service delivery.

We discussed and demonstrated:

• Digital Health Platform Capabilities
• Digital Front Door Strategy
• Use cases: challenges, benefits realized, and lessons learned 
• GenAI and Transforming Health Service Delivery