Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government agencies are under increasing pressure to modernize their contact centers and deliver faster, more responsive service to constituents. In this webinar, attendees discovered how Florida Prepaid partnered with AWS and Salesforce –bringing in NeuraFlash as the expert in Amazon Connect and Service Cloud Voice – to achieve a seamless, on-time implementation that unified voice and CRM, improved call routing, and accelerated GenAI adoption across the business.
Reduce handle time and boost CSAT with Amazon Connect + Service Cloud Voice
Scale GenAI and self-service capabilities using Agentforce
Accelerate transformation with the right partner – NeuraFlash
Read this guide to explore Carahsoft's extensive portfolio of cybersecurity solutions designed to protect government infrastructures, networks and assets. Discover which cybersecurity vendors best align with your organization's goals in Cloud Security, Supply Chain Risk Management, Identity & Access Management and more.