This series focused on how to move your organization from slow and rigid to fast and flexible by transforming your workflows through the power of ServiceNow. We reviewed processes that could be currently blocking your organization and help provide intelligence across the service lifecycle - at the speed of digital business.  

This session specifically went over how to scale your staff by using ServiceNow's virtual agents, which use AI-driven responses, making it quicker and easier for everyone to resolve routine IT, HR, and customer service requests. Workers can use simple, everyday language to get exactly what they need, whenever they need it.