Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

The Path to Optimal CX
Nuance

Extraordinary Customer Engagement in the Digital Age


Event Date: June 23, 2021
Hosted By: Nuance & Carahsoft

What if there was a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagement across all touch points?

Nuance delivers virtual assistants, live chat, and messaging from automated tools for the savvy self-server to human assistance that gives the customer one-to-one personalized service.

Stream this demo desk now and learn how digital engagement solutions can help your agency deliver a seamless, user-specific journey across all channels and devices using:

  • Integrated reporting
  • Multi-device delivery
  • Effortless conversations
  • Continuous learning loop
  • Contextual omni-channel journey


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