Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

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Multi-Vendor

Government ITSM Reimagined: Connecting Development and IT Service Management with GitLab and ServiceNow


Event Date: May 15, 2025
Hosted By: GitLab, ServiceNow & Carahsoft

Attendees joined Carahsoft online for an insightful session tailored specifically for state government agencies exploring how GitLab and ServiceNow’s integration is transforming IT Service Management (ITSM) practices in the public sector.

This GitLab and ServiceNow webinar demonstrated how to bridge the gap between development workflows and service management, creating a unified digital pipeline that accelerates IT delivery and security. 

On Thursday, May 15th, our experts guided attendees through:

  • The changing landscape of ITSM within government IT
  • The technical details of a GitLab & ServiceNow integration
  • Organizational security and compliance architectures
  • Actionable implementation strategies tailored for government
  • How to effectively measure and report on integration outcomes

Resources


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