Every federal agency and command runs on IT assets - which is foundational for protecting the mission and ensuring its resilience. As federal workplaces continuously evolve, an asset estate poses significant challenges from an operational, cost, and risk perspective. Asset managers may be working with multiple tools or stockrooms in different locations. When assets are managed separately, asset data is scattered, and asset teams are working in data siloes making refresh activities nearly impossible. Attendees of this hands-on workshop learned about how ServiceNow's Hardware Asset Management Pro (HAM Pro) can help their agency automate the IT lifecycle on a single platform!

This hands-on lab covered the major features of HAM Pro including: