In today's rapidly evolving landscape of social welfare and services, the power of data and artificial intelligence (AI) presents an opportunity to revolutionize how we serve our communities. By understanding basic data and AI concepts, your agencies can unlock new capabilities to streamline processes and improve outcomes for the communities you serve. Exploring AI use cases specific to social benefits programs will allow you to identify and address vulnerabilities proactively, mitigating the risk posed by fraudsters who may already be exploiting emerging AI technology. 

Watch the on-demand recording to hear subject matter experts at SAS and Microsoft, as they discussed how to: 

• Better understand basic Data and AI concepts and applications to optimize program efficiency
• Explore AI use cases in Social Benefits Programs, with a focus on Program Integrity
• Discover how fraudsters may already be using emerging AI technology
• Learn about the advantages of a cloud solution for a secure, flexible collaboration and staff empowerment
• Visualize a faster, more productive approach to promoting payment integrity across programs