Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Optimizing Customer Service with AI for Peak Demand and Diverse Communities
Hosted By: Citibot & Carahsoft
In today's fast-paced digital world, government agencies face the unique challenge of meeting peak demand while catering to increasingly diverse communities. How can your agency ensure that customer service remains both efficient and inclusive?
Watch this on-demand webinar where we’ll explore how AI-driven solutions can be the key to unlocking enhanced customer service, even during the busiest times.
This webinar will cover the following:
- Effective Strategies: Learn how to scale customer service to effectively accommodate diverse audiences using AI-driven solutions.
- Real-World Application: Gain insights from Jennifer Rodriguez of the Bexar County Appraisal District, TX, on how her team successfully implemented AI to improve service for a broad demographic.
- AI Integration: Discover how to seamlessly integrate AI tools into existing customer service processes to boost responsiveness and efficiency.
- Tailoring Communication: Understand the importance of customizing communication strategies to meet the unique needs of a diverse population.
Don’t miss this opportunity to gain practical strategies and real-world examples that can help your agency enhance its customer service.
Fill out the form below to view this archived event.
Resources
How Government Agencies Can Provide Reliable Connectivity to the Cloud
Federal agencies have come a long way in their cloud journeys, but despite the many advantages cloud solutions provide, they still cite multicloud management, security and compliance requirements, and achieving FedRAMP ATO for cloud services as significant barriers to transformation. The good news is that by opting for a purpose-built solution, you can smash those obstacles and enjoy everything the cloud has to offer. Read our guide to discover how you can provide reliable branch access across all your clouds and apps for better user experiences, enhanced security, and boosted productivity levels.
Fill out the form below to view this Resource.