Gathering insights into student engagement and creating a scaled approach to student-support service is crucial for university leaders. Google Cloud Student Success Services is a set of customizable solutions built to transform the student experience and IT operations across the entire academic lifestyle.
Google Cloud education partners, Quantiphi and Unizin, discussed how universities can implement 24/7 student success support and smart analytics to cut costs and improve the student experience. They demonstrated how to integrate with your existing systems while following compliance standards.
In this session, attendees learned how to:
- Increase student retention rates by better predicting drop-out risk
- Optimize budget by monitoring correlation between teaching tool usage and academic outcomes, specifically what tools you should be investing more or less in
- Identify improvement areas with real-time reporting on student engagement and academic outcome based on student profiles
- Provide 24/7 AI-powered student success support in more than 120+ languages at scale without putting more strain on staff
- Uncover key student challenges/needs and easily log student support interaction