Carahsoft’s Government Customer Experience & Engagement Summit brought together federal experts, thought leaders, and practitioners to discuss how emerging technologies—such as AI, cloud platforms, and data-driven insights—are driving transformation in government CX.

Throughout the event, attendees gained actionable insights into modernizing customer experience within government agencies and connected with peers and industry leaders through speaker sessions and the exhibit hall. Thank you to everyone who joined us for a day of learning, collaboration, and innovation in public sector customer engagement.