Events and Resources

Revenue growth isn't just a sales challenge — it's a cross-functional one. When quoting, fulfillment, and customer service run on disconnected systems, deals stall, margins erode and customers churn before the ink dries on renewal.    ServiceNow Customer Service Management (CSM) ...

Federal agencies face a growing paradox: workforce expectations are rising while budgets are shrinking. Outdated tools, siloed systems, and reactive IT support are costing agencies in productivity, retention, and mission readiness. Digital Employee Experience (DEX) is how forward-leaning CIOs are closing that ...

You're invited to an exclusive afternoon with ServiceNow and Moveworks — built for leaders who are ready to move from AI curiosity to AI outcomes.   California state agencies are under pressure to do more with less — modernizing services, retaining talent and meeting ...

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine ...

The FedFLEX Customer Special Interest Group is a standing gathering for IT Directors and Program Managers across ServiceNow's federal financial, legislative and economic development agency community. These sessions are designed to be peer-driven, not pitch-driven — a space to share what's working, what's ...

Federal employees spend too much time chasing approvals, navigating disconnected portals and managing work that should be handled automatically. EmployeeWorks changes that. Powered by ServiceNow's agentic AI platform, EmployeeWorks does not just ...

Tolling agencies are under more pressure than ever — losing billions in uncollected ...

Join your peers for the U.S. Navy Special Interest Group hosted by the ServiceNow Navy Team on June 18th. AGENDA 10:00am - 10:10am | Opening Remarks  10:10am - 10:40am | Business of IT (BoIT) presentation & Demo   10:40am - 11:10am | Moveworks ...

Join us for a hands-on, in-person workshop where IT asset, operations and portfolio leaders come together to streamline visibility, reduce risk and turn technology investments into measurable business outcomes. This interactive event brings together ServiceNow ...

Join us for an exclusive roadshow event exploring how AI-powered solutions are transforming the modern workplace. This session will dive deep into Moveworks EmployeeWorks for ServiceNow and AI Control Tower, featuring live demonstrations, customer success stories and ...