Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.




Government Customer Experience & Engagement Seminar

Event Date: August 04, 2021
Hosted By: Carahsoft
Thank you for your interest in our Government Customer Experience & Engagement Seminar. The virtual event brought together government practitioners and industry subject matter experts for a day of discussion and sharing of best practices around innovating federal and state and local governments’ digital transformation, customer experience, constituent engagement, and service delivery.

Fill out the short form below to check out the following sessions and hear from the speakers below.

Panel: Government Website Modernization
  • Debbie Brannan, Cabarrus County, NC
  • Lashanda Hodge, General Services Administration (GSA)
  • Jonathan Benett,  Adobe
  • Jack Le Grand, New Relic
Panel: Digitization of Government Services
  • Kim Iczkowski, U.S. Department of Agriculture (USDA)
  • Jonathan Xavier Ozovek, Virginia Information Technology Agency (VITA)
  • Kevin Cochrane, Acquia
  • Michael Jackson, DocuSign
  • Ryan Schaller, Okta
Panel: Government Outreach and Constituent Engagement
  • Peter Breil, City of Richmond, VA
  • Jarrod Scott, Tableau
  • Ben Cathers, Hootesuite

Fireside Chat: The City of Burbank Reimagines IT
  • Kevin Gray, City of Burbank, CA
  • Cornell Lewis, Science Systems and Applications, Inc.

Fireside Chat: How Data, People, and the Right Technology Can Power a Better Resident Experience
  • Jenny Schiavone, City and County of Denver, CO
  • Luke Norris, OpenCities
  • Heidi Lorenzen, Accela

Tech Talks
Moving Beyond Customer Feedback, The Supply Side of CX
  • Chris Radich, Salesforce

Building Digital Identity Experiences
  • Jeff Delong, ForgeRock

Empowering Digital Fitness in Government
  • Steve Witt, Nintex 

Granicus GovService
  • Sid Burgess, Granicus

Fill out the form below to view this archived event.


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