Public sector legal departments are expected to do more with less-while demonstrating accountability, efficiency, and measurable value. Meeting that mandate requires more than isolated pilots; it takes a deliberate program of digital transformation and operational modernization.
Watch this on-demand webinar that demonstrated in-house legal and legal ops teams how to shift from experiments to enterprise-scale change: redesigning workflows, investing in the right technologies, and proving ROI in ways that resonate with leadership and oversight bodies. Viewers will leave with practical frameworks to modernize their function, align with organizational strategy, and deliver outcomes that matter.
Specifically, viewers learned about:
- Identifying Modernization Priorities: A structured approach to selecting high-impact processes for digital transformation, focusing on workflow intensity, frequency, and data readiness
- Making ROI Visible: A KPI set (cycle time, cost-to-serve, risk reduction, quality) and baseline methods that connect modernization efforts directly to organizational goals
- Scaling Responsibly: How to pilot modernization initiatives-covering governance, ethics, and change management-while ensuring they're designed for enterprise-wide adoption
- Building a Sustainable Business Case: Demonstrate how modernized legal operations translate into faster service delivery, fewer escalations, and reduced external spending making the value of transformation clear and credible