Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Multi-Vendor

Navigating the Maze with Salesforce and Vivid GovTech


Event Date: January 18, 2024
Hosted By: Vivid GovTech & Carahsoft

Attendees joined Salesforce and Vivid GovTech  our Navigating the Maze webinar on Thursday, January 18th, 2024 at 2:00pm ET as we demystified the complexities of obtaining permits and licenses, guiding you through a seamless journey from start to finish.

Our experts shared invaluable insights, best practices, and innovative tools to streamline the permitting and licensing process. Whether you're a business owner, a government official, or a concerned citizen, this webinar helped listeners understand and master the art of acquiring permits and licenses with ease. 

Here's a glimpse of what was covered:

  • Strategies that leading agencies employ to create customer-centric programs. 
  • How to navigate regulatory landscapes effortlessly, ensuring compliance while saving time and resources. 
  • Solutions that help address common challenges and create high customer satisfaction. 
  • Live demo of License, Permit & Inspection Management.

Featured Speakers:

  • Nadia Hansen, Global Digital Transformation Executive, Salesforce
  • Kalib Drake, Client Experience Officer, Vivid GovTech
 
We are pleased to offer 1 continuing professional education (CPE) credit to those that attend the event. For more information on the CPE credits we are offering, our CPE sponsor (NASBA), and the submission process, please click here.

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Resources

The Total Economic Impact Of Salesforce Case Management Solutions For Government
Report

The Total Economic Impact Of Salesforce Case Management Solutions For Government

Salesforce's suite of case management solutions, such as Service Cloud, Experience Cloud, Public Sector offerings, Health Cloud, and Government Cloud, offer integrated platforms that simplify customer service administration and establish pathways for digital interaction. Specifically tailored for public sector entities, these solutions facilitate case management across diverse scenarios, encompassing contact center operations, financial transactions, revenue management, human resources, healthcare, and various other public services. By leveraging Salesforce's case management solutions, public sector organizations can revamp customer engagement and interactions, while equipping their staff and agents to deliver services with heightened efficiency.


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