This White Paper explores how your agency can gain a competitive edge through effective knowledge management. Trellis Data's innovative technology offers a secure and scalable solution, Trellis Secure Chat, that enables organizations to achieve over 90% knowledge retention, leading to better decision-making, enhanced efficiency, and improved security. With real-life examples and insights into how it's revolutionizing various sectors, this white paper is a must-read for those seeking to transform their approach to knowledge management.