Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Nuance

Citizen Engagement for the Digital Age


Event Date: November 19, 2020
Hosted By: Nuance & Carahsoft

Consumers expect immediate assistance and they expect businesses to engage with them anytime, anywhere, and across all digital channels. What if there were a single platform that combined the latest artificial intelligence innovations, natural language understanding, and the best of assisted service to enable exceptional customer engagement across all touchpoints? Nuance digital engagement solutions can help your agency deliver a seamless, user specific journey across all channels and devices.

This demonstration covered Nuance features such as:

  • Contextual omni-channel journey
  • Effortless conversations
  • Multi-device delivery
  • Continuous learning loop
  • Integrated reporting

Fill out the form below to view this archived event.


Resources


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Blog

Public Safety - Recruitment & Hiring Modernizing to a Digital Platform

Recruitment has always been a challenging feat, but now more than ever, public safety agencies are facing setbacks across the nation. Long-established ways of recruiting are becoming obsolete as the new generations emerge, making it difficult for agencies who aren’t up to speed in their digital processes and communication. Salesforce has created a platform for its customers that allows them to streamline and improve their entire recruitment and hiring lifecycles.


View Resource