Salesforce commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential ROI government organizations may realize by deploying the Salesforce case management solution. The purpose of this study is to provide readers with a framework to evaluate the potent...
The Salesforce Case Management solution helps government agencies view all case data related interactions in a searchable, secure platform.
Salesforce Session – Best Practices for Effective Security in the Cloud
Salesforce Speaker – Stephen Pipino, Principal Solution Engineer – Security Specialist
Made especially apparent by current events, Governments around the world are being called upon to respond to emergencies. Salesforce is honored to stand with our Government agencies by bringing our technology subject matter expertise into solutions that streamline processes, simplify data, enable fa...
The City of Palm Coast has been using the cloud to service its citizens during ordinary and extraordinary days; everything from typical 311 inquiries, to hurricane recovery management, to complete, virtual employee enablement during the current COVID-19 crisis.
Join us as we welcome Mayor Mil...
Salesforce Maps injects Location Intelligence into field operations to
make field reps more efficient and profitable while on the road. By
visualizing Salesforce data on a map, companies can accelerate sales,
improve performance, automate admin tasks, and ultimately, provide
a better experience ...
With the onset of COVID-19, Salesforce also deployed a number of digital contact tracing solutions across the country, including Rhode Island’s early deployment, which moved its pen and paper-based process into the cloud using Salesforce Health Cloud, Community Cloud, and Lightning Scheduler.
To increase efficiencies, reduce costs and improve IT services,
Douglas County, Neb., and the city of Omaha merged their technology
departments in 2003, creating a single organization. Today, that
consolidated organization — the Douglas-Omaha Technology
Commission (DOTComm) — provides technical ...
The Nevada Department of Health and Human Services’ (DHHS) mission is to promote the health and well-being of Nevadans through the delivery or facilitation of essential services to ensure families are strengthened, public health is protected, and individuals achieve their highest level of self-suffi...