ServiceNow Academic Partnerships offers a transformative solution for state and local governments and higher education institutions seeking to address critical IT workforce shortages while creating meaningful career pathways for students. This innovative program brings together academia, government, and industry through a comprehensive approach that provides students with free access to in-platform experiential learning, industry-recognized certifications, and real-world work experience. With over 48,000 ServiceNow jobs posted monthly globally and a median advertised salary of $118K, this partnership creates a powerful ecosystem that simultaneously helps public sector organizations achieve their digital transformation objectives while developing a pipeline of skilled talent ready to fill high-demand roles in IT service management, application development, and system administration.

This session explored how institutions can implement ServiceNow Academic Partnerships to forge connections across sectors, drive economic development through workforce expansion, and provide students with valuable credentials that lead directly to meaningful employment opportunities in their communities.