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Granicus and AWS -- Better Together: Reimagining Customer Experiences with Strong Data and AI: How Government Agencies Are Using AI to Deliver Personalized, Proactive Public Services
In today’s digital-first world, government agencies are under increasing pressure to meet rising citizen expectations. Artificial Intelligence (AI) and data are no longer just back-office tools, they are strategic enablers that help agencies deliver smarter, faster, and more human-centered services. But to unlock AI’s full potential, agencies must first build strong data foundations and align technology with mission-driven goals.
Watch the on-demand recording to explore how leading public sector organizations are operationalizing AI to transform service delivery. You will learn how to move from experimentation to impact by leveraging clean data, predictive analytics, and personalized engagement strategies.
Watch the on-demand recording to learn:
How to prepare your agency’s data for AI-driven transformation
Real-world examples of AI improving service personalization and citizen engagement
Strategies for shifting from reactive to proactive service delivery
Key steps to building an AI-ready governance framework
How to choose the right partners and platforms for sustainable success
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