AWS, Qualtrics, and Carahsoft hosted a healthcare webinar on March 13, 2025. This webinar was designed for healthcare providers, program managers, and organizational leaders interested in integrating empathy and data-driven insights into their operational framework.

 

Attendees of this webinar discovered:

• How data analytics can help healthcare organizations gather patient and employee feedback to uncover what matters most and act quickly to create a meaningful impact.
• How to understand the human behind the experience through omnichannel and unsolicited listening – gain insight into how your patients feel and what they need in-the-moment, both individually and at scale.
• How collaborations between healthcare platforms like AWS, Epic and Qualtrics can enable healthcare providers to offer a more immediate and personal experience by pairing patient feedback with health information at the point of care, and how this feedback can scale to identify patterns and opportunities to improve the overall healthcare experience.
• Real-world impact on the patient and provider experience at leading healthcare organizations where AWS and Qualtrics partner.