Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
We were delighted to host the ServiceNow U.S. Army App Engine Focus Group, which took place virtually on Wednesday, May 21st. These focus groups were held quarterly by the ServiceNow U.S. Army App Engine team.
In this session, we explored capabilities available on the ServiceNow platform for building tailored workflows and reviewed key technologies such as RPA, Process Mining, and Agentic AI, along with features that can be incorporated into workflows like Playbooks and Decision Tables. Attendees left with a broad understanding of the tools available to help address the Army's unique challenges.
Given the complexity of today’s IT environments, siloed approaches to operations management are no longer viable. To maintain the availability and performance of business services, you need to put powerful automation and AIOps capabilities to work to drive operational efficiency across the data center.
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