Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Google

Google Cloud TTEC Webinar


Event Date: May 25, 2023
Hosted By: Google Cloud, TTEC Digital & Carahsoft

During this webinar, attendees learned how:

  • Google's CCAI Platform can help public sector contact centers automate routine tasks, freeing up agents to handle more complex issues.
  • Virtual agents and agent assist can enhance customer interactions by providing fast and accurate responses to common inquiries.
  • CCAI's analytics capabilities can provide valuable insights into customer behavior and trends, enabling you to make data-driven decisions.
  • To implement best practices for customizing CCAI to meet the unique needs and challenges faced by public sector contact centers.
  • Google is incorporating Generative AI capabilities into its solutions to address CX challenges.

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Resources

AI Innovation in Federal Healthcare
Article

AI Innovation in Federal Healthcare

Learn how Red Hat's AI technology is innovating federal healthcare by improving patient outcomes, streamlining operations and enhancing decision-making. It highlights key applications like disease detection, predictive analytics and medical imaging while addressing regulatory developments and compliance requirements. Read now to see how Red Hat's Open Source AI solutions can help agencies like your own securely implement AI.


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