Thank you to everyone who joined Zoom at the Government Customer Experience & Engagement Summit! As a proud sponsor, we were excited to connect with industry and government leaders to explore strategies for enhancing service delivery and customer satisfaction.
During the Culture Track, Matt Mandrgoc, Head of Public Sector at Zoom, led an insightful session on "The Employee Experience: A Foundation for CX." Attendees gained valuable perspectives on how investing in employee experience—through seamless communication, collaboration tools, and streamlined processes—can drive improved customer interactions and mission success.
We appreciate the engaging discussions and look forward to continuing the conversation on how Zoom’s secure, scalable platform is transforming the way public sector organizations empower employees and serve constituents.
Missed us at the event? View the post-event resources below.