As Arizona’s second-largest city and the seat of Pima County, Tucson is home to more than a million residents and over 7 million annual visitors. It’s a destination city with a busy civic calendar, where the University of Arizona anchors a daily influx of 50,000+ students, staff, and visitors. For the
Tucson Police Department (TPD), that mix means daily operations, large planned events, and critical incidents, often at the city scale.
In October 2024, TPD launched the Community Safety Awareness and Response Center (CSARC) to deliver credible, real-time intelligence to officers, detectives, and community partners. Lieutenant Don Jorgenson, who leads the Crime Analytics Section within the Analysis Division, oversees CSARC and the Link Analysis and Strategic Operations (LASO) unit—data analysts who connect people, places, and cases.
View the webinar recording to hear from Lieutenant Jorgenson on how Tucson transformed the way city agencies collaborate, respond, and overcome disorganization.
During this webinar, you learned:
- How to eliminate information silos: leveraging one pane of glass for IT, Security, and Operations to create a unified source of truth and faster response times.
- The keys to scaling a city: common barriers and obstacles between departments and how to overcome them with efficient communication.
- The benefits of smart policing: from NCIC alerts on stolen vehicles to faster investigations, learn real-time methods of success from RTCCs and smart policing.