Managing institutional technology today shouldn’t feel like reacting to an endless stream of new tools without a clear strategy. As AI and emerging technologies accelerate, higher ed leaders need a structured approach to evaluate investments, reduce redundancy and align technology to institutional goals.

Attendees joined us for a webinar where we’ll explore how to move from reactive purchasing to a more intentional, impact-driven technology strategy.

On April 30th, attendees learned:

• How to map your technology portfolio using a Business Capability Model to identify redundancies and critical gaps 
• How to redefine ROI using impact-driven metrics like staff time saved and student satisfaction, powered by unified data
• How to establish clear ownership and ensure system interoperability to prevent disruptions and improve performance

Attendees also explored key trends shaping higher ed technology, including the risks of underutilized tools, the importance of ongoing evaluation and practical steps to manage change effectively.