Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Multi-Vendor

ITIL Enterprise Service Webinar


Event Date: April 01, 2025
Hosted By: Cadalys & Carahsoft

Thank you for joining Cadalys and Salesforce to explore the future of Enterprise Service Management. If you missed it or want to revisit key highlights, here’s a quick recap:

Key Takeaways:

  • Service Excellence Redefined: Cadalys on Salesforce offers unmatched efficiency and agility for public sector organizations.
  • Real-World Impact: The Albuquerque Waters case study demonstrated significant improvements in IT service efficiency and delivery.
  • Live Demo Insights: Attendees saw firsthand how Cadalys transforms IT service management, creating unified and effective service desk solutions.

Missed the live webinar? No problem! You can watch the recording and see how Cadalys and Salesforce can help your organization achieve IT service excellence.


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Resources


Transforming government operations with agentic AI
Article

Transforming government operations with agentic AI

Discover how agentic AI is poised to transform government operations in ways that were previously unimaginable. This article delves into the integration of large language models with memory, knowledge, planning, and tools, showcasing how these advanced systems can automate routine tasks, enhance data-driven policymaking, and improve citizen services. Microsoft's Kevin Tupper explores practical applications and emphasizes responsible AI implementation, the article paints a vivid picture of a smarter, more efficient public sector ready to adapt dynamically to the evolving needs of society. Dive in to see how agentic AI can revolutionize the way governments function and serve their citizens.


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