Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

The Rise of the State Government CIO Service Broker
ServiceNow

Managing NASA Facilities with Modern Field Service Workflows


Event Date: April 25, 2023
Hosted By: ServiceNow & Carahsoft
During this session we discussed and demonstrated how ServiceNow simplifies building facilities and Field Service Management workflows as it pertains to NASA- improving customer satisfaction, workforce efficiency, effectiveness, and workforce satisfaction while reducing costs and time while maximizing productivity.
 
Additionally, we discussed how to: 
  • Leverage a single platform to create, manage, track, and execute building management activities including assets, facilities, and all fieldwork
  • Utilize a mobile application – online or offline -- to submit requests, include photos, and get work accurately completed in the field
  • Understand how ServiceNow leverages AI and ML to automatically assign work orders to the right people, with the correct materials and abilities, at the right place and time to complete jobs the first time it is submitted
  • Schedule predictive/preventative maintenance activities to proactively ensure the effectiveness of workforce + environment and assets (More Proactive = Less Reactive)
  • Leverage data-driven dashboards and reports to monitor REAL TIME analytics on maintenance work orders and make decisions on data
  • Collect feedback and have access to surveys to ensure continued improvements

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Resources

AWS-Color-Smile-Logo-Cropped_80.png
Video

Evolve Your Compliance Program with Multiple Frameworks

Hear Igor Volovich, Vice President of Compliance Strategy at Qmulos, as he discusses how to evolve your compliance program beyond audit support and into a true risk management function capable of delivering holistic risk visibility and real-time operational security value while working in the AWS cloud.


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