Carahsoft, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Events and Resources

Events

Genesys-Microsite-Logo.png
Genesys

Empowering Customers With Effective Digital Services


Event Date: September 07, 2023
Hosted By: Aspen, Genesys & Carahsoft
Aspen Technologies Group and Genesys recently hosted a virtual workshop on Experience Orchestration, an emerging trend that is transforming the way businesses approach customer engagement. This requires leveraging data, technology, and human touchpoints for a cohesive and meaningful experience. 
 
Topics included:
  • Exploring challenges and opportunities of Experience Orchestration
  • Examining best practices and strategies for designing and delivering exceptional customer experiences
  • Discussing thought-provoking insights and perspectives

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Resources


Salesforce for Emergency Response Management
Solutions Brief

Salesforce for Emergency Response Management

This resource outlines how Salesforce equips government agencies with rapid-deployment tools to manage large-scale emergency response efforts, from communications and readiness to quarantine, health monitoring, and relief fund distribution. Built on a scalable, secure platform, these solutions help organizations coordinate across jurisdictions, manage surges in demand, and deliver timely, accurate support to communities during crises.


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